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Frequently Asked Questions
What are your shipping rates and delivery times?▼
We offer flat-rate shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping may take up to 14 business days depending on your location.
How do I return a damaged or unwanted item?▼
You can return unused items within 30 days of delivery. If your pottery arrives damaged, please contact us immediately with photos to receive a full refund or replacement.
Which payment methods do you accept?▼
Arakawa Pottery accepts all major credit cards, PayPal, and Apple Pay. Our secure checkout process ensures your financial information is protected with industry-standard encryption protocols.
How is the quality of your handmade pottery ensured?▼
Each piece is handcrafted by skilled artisans using premium clay and lead-free glazes. We perform rigorous quality checks to ensure every item is durable, functional, and aesthetically beautiful.
Explore Our Handcrafted Collections
Elevate Your Home with Handcrafted Artistry
Discover timeless ceramic pieces designed to bring elegance and warmth to your everyday living spaces.
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